Privacy Policies

REALM Group Australia Pty Ltd trading in New Zealand

Effective Date: 16 February 2026

REALM Group Australia Pty Ltd trading in New Zealand, together with REALM Group Global and affiliated entities (“REALM,” “we,” “our,” or “us”). This Privacy Policy applies to all products, services and websites offered to individuals in New Zealand.

1. Our Commitment to Privacy

REALM Group Global is committed to protecting personal information in accordance with the Privacy Act 2020 (NZ).

2. Contact Details

Privacy enquiries may be directed to:

Privacy Officer
REALM Group Australia Pty Ltd
16 Hope St
Warragul VIC 3820
Australia

Email: admin@realmgroup.com.au

3. Information We Collect

We may collect personal information including:

Name
Contact details
Address
Business information
Account credentials
Payment information
Transaction history
Communications
Technical data (IP address, browser data, device info)

Information may be collected when you:

Register an account
Participate in auctions or sales
Enquire about services
Subscribe to communications
Use our websites

4. Cookies and Analytics

We use cookies and similar technologies to:

Operate the platform
Improve user experience
Analyse traffic
Store preferences

You may disable cookies in your browser settings.

5. How We Use Personal Information

Personal information may be used to:

Provide services
Facilitate transactions
Verify identity
Manage accounts
Provide customer support
Improve products and services
Send communications
Prevent fraud or unlawful activity
Meet legal obligations

6. Disclosure of Information

We may disclose personal information to:

Related entities including REALM Group Global
Service providers and contractors
Payment processors
Professional advisers
Government or regulatory bodies as required by law

7. Overseas Disclosure

Information may be transferred outside New Zealand, including to Australia. We take reasonable steps to ensure overseas recipients provide safeguards comparable to the Privacy Act 2020.

8. Marketing

We may send marketing communications where permitted by law. You can opt out at any time.

9. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

10. Access and Correction

You have the right to request access to personal information we hold about you and correction of inaccurate information. Requests may require identity verification.